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General Questions
Discover what Combattix offers, who can use it, how it works, and why it's the go-to platform for combat sports events.
Combattix is a combat sports event management and ticketing platform connecting promoters, fighters, and fans.
Promoters, fighters, event managers, and fans can all use Combattix based on their roles.
Account creation is free. Fees may apply to ticket sales and payouts.
Account & Registration
Get step-by-step guidance on creating accounts, logging in, resetting passwords, and managing your Combattix profile securely.
Click Sign Up, choose your role, and follow the onboarding steps.
Roles are fixed per account. You may contact support if changes are required.
Use the 'Forgot Password' link on the login page.
Yes, you can request permanent account deletion through the Help Centre > Contact Us.
Fighters
Learn how to accept fights, get paid, and manage your fighter profile on Combattix.
Fight offers can be accepted or rejected from your dashboard.
Payments are available after the event, subject to platform rules.
Yes. Identity verification is required before you can be assigned to any event.
Promoters
Create events, manage payouts, and handle event operations with tools designed for promoters.
Use the Create Event flow from your dashboard.
A portion of your earnings becomes available two weeks before the event. The remaining balance is released after the event ends.
Yes. Identity verification is required before you can publish events.
Tickets & Payments
Learn how to buy tickets, find your purchases, and understand refund policies.
Select an event, choose your ticket type, and complete payment securely.
Tickets are emailed after purchase and available in your dashboard.
Check the event page for refund details.
We support credit/debit cards and digital wallets depending on your region.
Currently, ticket transfers are not supported. Please contact support for assistance.
Check your card details, retry the payment, or contact support if the issue continues.
Tickets are scanned using QR codes via the web or mobile scanner.
Email us at support@combattix.com.
Event Day & Check-in
Everything you need to know about ticket scanning and check-in on event day.
Tickets are scanned using QR codes via the web or mobile scanner.
Support
Get help with any questions or issues you encounter on Combattix.
Email us at support@combattix.com.
Our team responds to most inquiries within 24–48 hours.
Bugs can be reported through support or your account manager.
Yes. We use encryption, PCI-compliant payment processing, and never share your data with third parties.
Still need help?
Our team answers most emails within 24 hours. Include your order number if it’s a ticket issue.